Office 365 Keeps Disconnecting To Outlook 2016 For Mac

  1. Setup Outlook Mac Office 365
  2. Outlook Office 365
  3. Office 365 Keeps Disconnecting To Outlook 2016 For Mac Indent Margin Compose Email
  4. Setting Office 365 On Outlook
  5. Office 365 Keeps Disconnecting To Outlook 2016 For Mac Not Connected
  6. Outlook Keeps Disconnecting Office 365

Are you looking for a solution to fix Outlook Mac keeps asking for credentials? If yes, then your search ends here as through this blog, I will be explaining some effective methods to resolve this issue. So, here we go.

Many at times it happens that when Mac Outlook users enter the credentials while making a connection with Office 365. It stops the authentication process and keeps asking for the password again and again.

This issue occurs in Mac Outlook because of corruption in the Keychain Access program. It is a default application in Mac and saves the information of email account login. So, whenever the issue arises in Keychain Access, Outlook 2016 for Mac Keeps asking for password office 365.

Why does Outlook 2016/2019 Asks for Password

This problem occurs if the underlying file system is formatted as case-sensitive. In this scenario, the file is named OsfCore.framework. However, Outlook 2016 for Mac looks for a file that is named osfcore.framework and cannot find the file inside the app bundle. How to find Outlook temp files on a Mac with macOS or Mac OS X When Outlook is trying to preview folders with encrypted emails, this issue pops up and causes your Outlook to freeze and not respond. Most of the times, Microsoft Office folks release updates that can handle this problem and other Outlook issues.

It is evident from above that the reason behind this situation is Keychain Access password. Keychain Access is an inbuilt feature of macOS that store and saves all the Mac-based applications.

Due to unexpected reasons, Keychain Access can be easily damaged or corrupted and it will disturb the Mac users in several ways. Similarly, in Mac Outlook, multiple duplicate tokens will generate in Keychain. It will lead to a complex situation and confuse with the authentic credentials. As a result, it forgets the original password and keeps asking for it. That’s why Outlook 2016/2019 Mac keeps asking for a password.

Fix Outlook 2016 For Mac Keeps Asking Password of Office 365 Account

To troubleshoot this problem, you need to delete any cached passwords for your account, and also delete any authentication tokens from the keychain. To do this, follow the steps given below:

  1. First of all, you need to quit Outlook and all other Office applications.
  2. Now, start Keychain Access by using one of the following methods:
    1. Click on the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    2. Under Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.
  3. In Keychain Access, enter Exchange in the search field.
  4. Under the search result, select each item to view the Account that’s listed at the top, and then click Delete. You have to repeat this step to delete all items for your Exchange account.
  5. Inside the search field, enter adal.
  6. Then, select all items whose type is MicrosoftOffice15_2_Data: ADAL:<GUID>, and then click on the Delete button.
  7. Under the search field, type office.
  8. After that, select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then click Delete.
  9. Now, Quit Keychain Access.

If you are not comfortable using Mac Outlook then you can Convert Mac Outlook OLM files to Windows Outlook PST in order to access emails on Windows.

Conclusion

Mac

As of now, you must be aware of the fact that Keychain Access is one of the dynamic features of mac OS. By using this, there is no need to remember each and every password. But due to the generation of some duplicate tokens in Key chain, Outlook Mac keeps asking for credentials. Hence, in this article, I have provided a method to resolve this issue. Hope it helps.

Alphy Thomas | Modified: 2020-05-08T07:27:06+00:00 | Office 365|

Thinking about setup Outlook 2016 with Office 365 account and do not know how to manually Connect Office 365 with Outlook 2016, 2013, 2010, 2007 manually? Do not panic! Here is the solution to your problem. The steps in this article will let readers know how to Configure O365 on Outlook on Windows OS.

The configuration of Outlook 2016 to Connect with Office 365 Via. AutoDiscover

Manually connect Office 365 to Outlook 2016 using the AutoDiscover feature. Make sure that AutoDiscover DNS record is set up for your domain. Then go through the below instructions:

  • Go to Windows Control panel and select Mail icon. Choose Show Profiles option from Mail Setup window. Then click on Add and provide the Profile Name and click OK button.
  • In Add Account window, type your name, email ID, password in the Your Name, E-mail Address, Password field respectively. Once you have done with all these things, click Next.
  • Now, Outlook 2016 will start setting up your email account. A security pop-up will appear on the screen, just check the box ‘ Don’t ask me about this website again’. Click on Allow.
  • In Windows Security window, type your username and password and click OK.
  • Finally, Outlook 2016 will identify your email server settings and configured the email account. Click on Finish to end the task.

Looking For Solution to Take Out PST from O365 or Backup Locally

Setup Outlook Mac Office 365

  1. If the users are configuring their Outlook account with Exchange Online just for the sake of backup on the local system, then go for SysTools Office 365 Email Backup Solution instead of following the above steps. This software creates the backup of mailboxes on the local machine within few simple clicks and export backup to PST format whenever needed. So no need to manually connect Office 365 to Outlook 2016 / 2010 / 2007
  2. PST is a data file of Outlook account and stores mailbox data in the local hard-drive. So, with the help of utility, users can create a copy of their Office 365 account mailboxes on the PCs in the .pst file.
  3. Using this program, users can easily access the Office 365 data along with Outlook data. The best point of the program is, it supports all the Outlook and Windows versions.

How to Manually Connect Office 365 to Outlook 2010 and 2013

In order to configure Office 365 with Microsoft Outlook 2010 or 2013 account, follow the below steps;

Note: These steps do not support by MS Outlook 2016. The reason is Outlook 2016 use the Autodiscover service to setup with Office 365 that provides the facility to add Exchange Online accounts.

  • Initially, open the Control Panel in your system. And, click on Mail option from the list.
  • In the Mail Setup window, select E-mail Accounts.
  • Click on New from Account Settings page.
  • After that, select the radio button corresponding to Manual setup or additional server types. Then, click on Next to continue the process.

Outlook Office 365

  • Under Choose Service headline, select Microsoft Exchange Server or compatible service option and click Next.
  • On the next page, enter Server and User Name in the corresponding boxes. Once you mentioned the details, then click More Settings option.

Office 365 Keeps Disconnecting To Outlook 2016 For Mac Indent Margin Compose Email

Note:- Do not click on Check Name option, it will terminate the process.

Setting Office 365 On Outlook

  • In Microsoft Exchange dialog box, click on Security tab that is between the Advanced and Connection.
  • Now, deselect the Encrypt data between Microsoft Outlook and Microsoft Exchange check box. And, click on Login network security drop-down box and choose Anonymous Authentication from the list.
  • Now, click on Connection tab and check Connect to Microsoft Exchange using HTTP check box. After that, click Exchange Proxy Settings.
  • In Microsoft Exchange Proxy Settings, enter the URL that can connect the account with proxy server for Exchange.
  • After that, check the checkbox corresponding to ‘Only connect to proxy servers that have this principal name in their certificate’. Enter specific server name in the associated box.
  • Now, click on the checkbox associated to On fast networks, connect using Http first, then connect using TCP/IP. Under Proxy authentication settings, select the Basic Authentication from the drop-down menu. Then, click on OK.
  • It will redirect to the Microsoft Exchange box, click OK.
  • In Add Account window, click on Check Name option.
  • As soon as you click on check name button, a Windows Security dialog box display on the screen. Mention the login name and password and click OK.
  • Click Next.
  • Finally, click on Finish to complete procedure to connect Office 365 to Outlook 2013 / 2010.

Method of Office 365 Email Setup in Outlook 2007 Within Few Clicks

It is formally realized that Outlook 2007 is not suggested being used with Microsoft Office 365. The reason behind such an assertion is that the support for MS Outlook 2007 is as of now in ‘Extended Phase’. It implies that Microsoft will keep on providing support for security services but will not include any bug fixes. However, if users want to configure Outlook 2007 to work with Office 365, or setup O365 to Outlook 2007 then go with the manual steps that are listed below;

  • Open Control Panel and then click on Mail (32-bit)icon.
  • Now, selectShow Profiles option under Mail Setup window. Now, click on Add tab, and enter profile name in the associated box. Then, click on OK.
  • Select the radio button corresponding to the ‘Manually configure server settings or additional server types’ and then click Next.
Office 365 keeps disconnecting to outlook 2016 for mac indent margin compose email
  • In Choose Service window, select the radio button of Microsoft Exchange or compatible service >> Next.
  • Type the server name in the Server text box. Also, check to Use Cached Exchange Mode check box. After that, provide the username under the User Name box, and then click More Settings.
  • After that, click on Connection tab and check Connect to Microsoft Exchange using HTTP check box. Now, click on Exchange Proxy Settings.
  • In Microsoft Exchange Proxy Settings window, enter the proxy address under Connection settings. Also, select On fast networks and On slow networks checkbox. Also, select Basic Authentication option under the Proxy authentication settings box. Then, click on OK>>OK.
  • In the Connect window, select Check Name box. Provide the password in the corresponding box and click OK button.

Office 365 Keeps Disconnecting To Outlook 2016 For Mac Not Connected

Note: A pop-up message will appear on the screen and asking you to select the mailbox. So, choose the mailbox from the list and click OK.

  • In Add New Account window, a username is highlighted by the underline that implies that your profile has been set up. After that, click on Next>>Finish.

Summing Up

Outlook Keeps Disconnecting Office 365

Users are now aware of the configuration method of Office 365 with Outlook 2016, 2013, 2010, 2007. Therefore, consider all the above steps to ensure a successful setup of Office 365 with Outlook account. Adding to it, follow each and every step sequentially to manually connect Office 365 to Outlook 2016 / 2013 / 2010 / 2007.

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